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15

PEOPLE FLOW |

A

warm welcome – from

your elevator – awaits

you when you arrive at

the office in the morn-

ing. It has registered

your movements and

knows exactly when to expect you.

Understanding your craving for caffeine,

it politely waits five minutes while you

visit the coffee shop. Your elevator, in

other words, knows you like an old

friend.

This vision of the not-too-distant

future is painted by

Timo Tiainen

,

Director of Design Solutions at KONE.

“Buildings are getting smarter and more

automated. They can think for them-

selves and respond automatically to

people’s needs.”

Tiainen describes it as inevitable

that offices and residential buildings

will eventually recognize the identity

of their occupants by mobile device

or name tag. “When this happens, the

building can guess where you might be

heading. It then starts to make things

happen for you. It opens doors, turns

on lights and shows you the most

convenient route to your destination.

Everything is done for you without you

even noticing.”

In essence, intelligent systems learn

from our behavior patterns.

This way, please

Intelligent building technology enables

centralized control of everything from

keyless access to temperature, lighting,

and ventilation. This is only the start of

a seismic change underway in building

automation.

“With GPS, people no longer get

lost on city streets, but they still lose

their way inside buildings. Intelligent

guidance is the hottest up-and-coming

trend.”

In the future, intelligent signage sys-

tems will serve as personal navigation

aids just like mobile devices, predicts

Tiainen. “People want easy navigability,

but they also value their privacy: not

everyone wants to provide free access to

their personal device. A face recognition

system may be able to track individuals

without needing to know their identity.”

By taking the stress out of navigation

in public spaces such as malls, intelligent

signage systems will offer abundant new

commercial opportunities.

“Shoppers will be offered personal-

ized tips borrowing strategies from the

internet. After tracking someone who

has just visited three shoe stores, the

system might suggest: Would you like to

see two more shoe stores, or how about

taking a break?”

Touchscreen world

Tiainen and his team of 30 designers in

Finland, Italy, China, India, and Mexico

carry out extensive conceptual research

on megatrends such as urbanization,

population aging, and digitalization.

“Intelligent

guidance is the

hottest up-and-

coming trend.”